Privacy Policy
Effective date: 1 December 2024
Legalise AI Technologies Sdn Bhd ("Legalise AI", "we", "us") is committed to protecting your privacy. This policy explains how we process personal data when you use our website, platform, and related services.
1. Data we collect
- Account details such as name, email address, and company information.
- Usage data including activity logs, agreement metadata, and device information.
- Support communications sent via email or in-app chat.
2. How we use your data
- To provide and improve the Legalise AI platform.
- To communicate updates, security notices, and product announcements.
- To comply with legal obligations and enforce our terms of service.
3. Data retention and security
We store data on secure infrastructure located in Singapore and Malaysia with encryption at rest and in transit. Access is limited to authorised personnel, and we maintain audit logs for compliance purposes. Customer data is retained only as long as necessary to deliver services or meet legal requirements.
4. Your rights
You may request access, correction, or deletion of personal data by contacting privacy@legaliseai.my. We will respond within 30 days in accordance with the Malaysian PDPA.
5. Third-party services
We use trusted sub-processors for hosting, analytics, and payment processing. A current list is available upon request and is incorporated into customer agreements.
Questions about this policy may be directed to Legalise AI Technologies Sdn Bhd, Level 25, The Vertical Corporate Towers, Bangsar South, Kuala Lumpur.